I customer service here is totally out of line the...

I customer service here is totally out of line they actually have drivers waiting without any directions on anything no acknowledgement we will Be Right With You or anything I ve been standing in line For A While Along With Other Drivers I understand things happen but at the same time just speaking or telling us what s going on when we are ON TIME Would Really Help there is no reason people go in and out the office look at us standing there and don t say anything this is totally ridiculous I know whom ever is running this place is not running like this WOW