On November 30th we were traveling from Boston to ...

On November 30th we were traveling from Boston to the D.C area and unfortunately we ran over a roadkill that couldn't be avoided. There were pieces of bones all over the road and one of those pieces punctured one of our new tires. We made an emergency pit stop in Wallingford, CT since it was the nearest exit. We went to NTB where they plugged it but the puncture but was irreparable, and we were advice to go to Town Fair tires to see if they were able to patch the puncture. Town Fair Tires stated they couldn't patched it and advised to replaced all tires. We informed them that all tires were brand new and we asked to purchased/replaced only one but they declined and also stated they couldn't fit us into their schedule. Town Fair advised us to take it to Monro Auto Service and Tires Centers.
At Monro Auto Service we were told the same that all tires needed to be replaced and they couldn't fit us into their schedule. From there we called FireStone Tires where we were told the same story.

As we drove to FireStone we noticed Kia Executive where we decided to call and we got Todd Perry on the phone, he was professional and without hesitation was willing to help. He asked for vehicle and tired information, made a called and had the tired delivered right away. Todd went the extra mile and above and beyond to help us on short noticed and time of day. Within an hours time Todd was able to get us in and out and back on the road. Todd understood and did not try to take advantage of the situation by trying to make a quick sale on four new tires as many of the other places attempted too, knowingly that all tires were new.

We highly recommend Kia Executive and we highly recommend Todd Perry!

Thank you Todd for all your help and care. We were able to make it back home safely.