We made a reservation the night before our stay du...

We made a reservation the night before our stay due to some last minute travel plans. The hotel was super nice and drinks at the bar were spectacular! They were miles above in terms of service compared to the surrounding establishments. Flying iguana being the other exception. I was a little disappointed when arrived at 330pm and was told that our room was not ready with a guaranteed 3pm check in. No problem, we did not come to the beach to stay in the hotel room ;) The front desk agent kindly took my luggage and I provided my phone number. We returned a couple hours later to check on the stauts of our room. We had received no phone call from the agent at this point. The agent stepped away to "check on the room" which was concerning. She came back with the luggage and gave us our room keys. I did however watch as at least one other group was denied availability to their room, at 530pm, which makes me wonder when exactly I was going to receive a phone call and who was being serviced and in what order. I would certainly stay again and recommend the hotel to my colleagues but if the room is not ready when promised perhaps a free drink or movie would have been nice...On the other hand if I needed to shower, change and prepare for dinner plans in my room then I most certainly would have been inconvenienced.