Kaleb K

Review of Sicom systems, inc.

They handle our digital menu boards in our stores....

They handle our digital menu boards in our stores. I ve had a ongoing problem that they only temporarily fix. I have called over 20 times in a span of two weeks and everytime they say all the technicians are busy and will give you a call back as soon as they can and they never call back. I ve called over a span of 7 hours one night and everytime they told me the same thing. Asked to speak to a manager and was told that they re assisting other customers and would call me back as soon as they could, and SURPRISE I never get a call back. This place is a JOKE. Worst technical support I have ever received, the worst management I have encountered too, and that s saying something considering I m a manager myself and have seen some incompetent people.