If i could give 0 stars i would. I went there yest...

If i could give 0 stars i would. I went there yesterday and discussed trading my car in for a newer one and they were all about helping me then. And today i got there after several txt from 2 diff people before i even arrived i was told everything looked great and we should be good. Now hours later they say there is nothing they can do after we wasted all that time all they can say is sorry. My car is a 2015 and they only gave me a value of $2500 for a trade in. We tried in my name, my husband's name and my uncles name and they say still there isn't anything they can do. Eric is very unprofessional and stayed on his cell phone the entire time we were there. Alecia tried her best to help me and even came in on her off day yet they sent her home. I feel like they just didn't want to help us one bit. Even sent us home and i had to call to see what was going on only for Eric to say sorry we cant help you. I wouldn't recommend anyone going there to purchase a new or used car all they will do is give you the run around after telling you before you get there that everything looks great and you should be able to leave in your new car today. I'm so upset and disappointed in the way we were done today and they never even offered any compensation or anything just said sorry. Sad part is i barely made it home bc i almost ran out of gas (my husband had our debit card on him) from going there and back two days in a row only to be turned down with no explanation.... Only the words "sorry". I was only trying to get a newer car with cheaper payments. I believe they should have tried harder or never told us things look great and to come on to do the deal if they wasn't going to do anything. If you decide to purchase from them DO NOT TALK TO ERIC!!!! They all saw me in tears leaving but didn't care to make surw I was even ok to drive. Very unprofessional bunch of guys there. Alecia was the only one willing to even try to help. Esp coming in on her day off for them to be rude to her and make her go home. Please do not make the mistakes we did by trusting them and believing their lies. They won't try very hard to help unless you have perfect credit or thousands of dollars to put down which most of us do not!!!! BUYERS BEWARE! SHADY COMPANY! HORRIBLE CUSTOMER SERVICE obtaining a lawyer to see what can be done. They have put me thru so much mental and emotional stress im having to go see a doctor now and will possibly have to continue to see one bc of what they put me thru today. The sales manager is a joke. He wont try to help you either. Between three applications a deal should have been made today. Eric and Vic are horrible to deal with. They need people who have compassion for others working for them. Middle/ lower class will not get a car approved there. They say they will but hours later its just "sorry"