Andrea Mireles Review of Jacks Wholesale Windows
I happened to see a commercial across the screen t...
I happened to see a commercial across the screen this morning for Jacks Wholesale Windows that prompted an online search for this organization. WE WILL NOT CONSIDER NEW WINDOWS OR RECOMMEND JACKS WHOLESALE WINDOWS to others. Following is the response we recieved a couple of years ago from Jacks Wholesale Windows regarding our inquiry to their sales agreement of a Lifetime Warranty. Jennifer reported that "the manufacturer of windows had gone out of business therefore the warranty is invalid." The solution she offered was to schedule someone to come to our home to make an assessment. She reported that "there is a $150.00 fee to go out to the house; they will provide you a material charge quote." We followed up w the Better Business Bureau. Lisa of Jacks Wholesale Windows explained "unfortunately if the manufacturer goes out of business and files bankruptcy that warranty becomes voided." The solution offered was "we can order the glass for you from the manufacturer at your cost and we will install the windows at no charge." Again, WE WILL NOT CONSIDER NEW WINDOWS OR RECOMMEND JACKS WHOLESALE WINDOWS to others.

Comments: