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So M

4 years ago

My family had 4 rooms booked through travel agent ...

My family had 4 rooms booked through travel agent and we all had money stolen from our rooms. It is despicable that the staff will come into our rooms in the middle of the night claiming to change our bedsheets. Luckily while we were out for dinner, one of my family members stayed behind to find this sneaky staff coming into our room. Not sure if this is a conspiracy in this hotel chain but I want to warn everyone I know traveling to beijing of this chain! I will never stay at this hotel chain again. Also the carpets are dirty and the bathrooms are rusted. Every floor we moved to smelled like cigarettes. I cannot deal with the dirtiness of the rooms and the despicable staff!

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