I love Lutsen Resort, so I'll mention the good stu...

I love Lutsen Resort, so I'll mention the good stuff about our stay first. Our family had a blast in the pool, excellent view of the lake from the wall of windows. We took part in their extravagant New Year's Eve buffet, which was delicious as always. The staff was friendly, helpful and accommodating. There were a few disappointments to our stay. They keep a station in the lobby for coffee and tea, but when I went to make tea, the water was not hot. The ice machine was not able to keep up with demand, I struggled to fill our bucket of ice just once a day. Housekeeping came and made beds each day, but it was clear they did not vacuum or clean the sink. Next year we will still do the buffet, but will likely stay elsewhere.