We were instantly greeted by David the customer co...

We were instantly greeted by David the customer consultant. He walked us through how to trade our old dvr for a new one, was very personable with a great sense of humor. From start to finish the experience lasted 20 mins. I definitely recommend going to this location for all of your Verizon needs. If you're as lucky as my husband and I were to meet David tell him the innocent family said hello lol.