I have sent my COBRA information in along with my ...

I have sent my COBRA information in along with my check for the insurance. My check has been cashed but I have no insurance coverage. Every time I call they say I m not in the system and they still have to enter my information in. I have up coming doctors appointments and surgery. I need this coverage. I have told them multiple times. They told me I have to wait until my information is entered for an ID number ..

It s been two weeks since they got my CORBA information. Everytime I ask to speak to a supervisor they tell me I am unable to she will reach out to me .