Matt P

Review of Epocha

UPDATE: I received a call immediately after placi...

UPDATE: I received a call immediately after placing this review. The restaurant offered a sincere apology and has requested the chance to redeem themselves with a meal on the house.
ORIGINAL:
Recently went for dinner after being recommended by a number of people, but we were sadly very disappointed.
We went for the Chef's tasting menu, which was hit and miss. While there were some dishes with lovely delicate flavours, they were partnered with things that totally overpowered them - and the 'condensed fruit salad' for dessert was a joke. A strawberry cut in half, a slice of pear and a grape. There was also no offer of a wine match, despite us later hearing another table being offered one when they ordered.
The biggest issue was the service. For the best part, it was good, but there were some major slip-ups - namely the waiter dropping half a butterfish down my wife's front. We are not diners who make a song and dance about such a thing in terms of searching for some kind of compensation, but would rather judge a restaurant on how it manages such matters. For a restaurant that is supposedly one of Australia's top 100, they didn't do well.
The waiter apologised profusely, however, we had to prompt to even be offered a new napkin, and my wife even had pick her dinner out of her lap and eat it - with no offer of a replacement.
The incident was not mentioned again.

Bad luck probably, but after spending $300+ on a meal, I won't be rushing back to see. I hate having to rate anywhere below 3 stars, but I can't bring myself to rate our experience as good.