Kerri Miller

Review of Hilton Surfers Paradise

Arrival was very time consuming. Nowhere to park t...

Arrival was very time consuming. Nowhere to park to check in and the lady reception was quite rude. No clear instructions for directions to your room and definitely not enough carparks for hotel guests. When we arrived there was still a filthy empty packet of cigarettes left in the safe. Tried to call reception from the room phone and it wouldn't even ring , just a continuous dial tone. The fold out sofa bed was atrocious to sleep on so needless to say didn't get much sleep at all. To sleep 6 in this apartment was crowded. Overall it was quite disappointing.