I have Travelled and visited numerous retreats and...

I have Travelled and visited numerous retreats and spas and I was very disappointed with grail Springs. I found it to be completely over priced for what was recieved. I am genuinely surprised by all the positive reviews due to complaints I heard from other guests. the property is very beautiful and so is the building but I absolutely did not feel relaxed throughout my stay.
the rooms: walls are super thin. can hear everything from the rooms next door so all 3 nights we did not have a restful sleep. rooms were not cleaned despite asking numerous times and having the sign out on the door. we did not have hot water one day (other guests complained of this too). the Lakeview lux room is advertised to have queen beds, they were doubles so very tight for even 2 small adults.
most of the meals lacked flavour and no beverages are served other than tea not even coffee. the meals were also portion controlled and served on tight schedules.
the most absurd thing is that you need to wait until breakfast every day to know what you are scheduled for that day. so in advance you have no idea when your spa treatments so you feel unsettled not knowing any type of schedule.

We felt we needed to talk in whisper the entire time and the atmosphere was a bit depressing.
I felt everything was overpriced for what we received especially comparing to other retreats.
unless you are looking for counseling I would not recommend staying here for a relaxing / fun getaway.