Geoff Pasley

Review of Massage Envy - San Francisco

Scheduled an appointment while I was in town for a...

Scheduled an appointment while I was in town for a week. Got a confirmation number and was told everything was all set. Showed up and discovered that my appointment was for the following week. Receptionist told me that a manager would contact me to discuss what had happened. Never revived a phone call, not even to apologize.

Will be canceling my membership and will take my business to local shops.