I'm so disappointed in this company. I had to call...

I'm so disappointed in this company. I had to call them 3 times, regarding my car stopped while I was out away from home. The Representatives were either clueless as to what they were doing. Or the others weren't concerned at all about my situation. So, the only reason why i'm keeping them as my vehicle coverage, is because i'm locked into the warranty with which I purchased my vehicle thru the dealership thru them. Poor business practices, & only about the money.