Good points.... got us out of the dealership quick...

Good points.... got us out of the dealership quickly.
Bad point ..... On the estimate form, an oil change was supposed to be done. We brought it up to the person who originally helped us and he looked at the estimate form comparing it to the statement of work that was done and said, "oh, don't know what happened." He had a glazed looked on his face like Spicoli on Fast Times At Ridgemont High. I just took both papers back and walked off.