I brought in a lens for repair because zoom is jam...

I brought in a lens for repair because zoom is jammed. I knew from the beginning, its going to take 2 weeks for estimate and 4-6 weeks for the repair (which I think is WAY too long for the fix). After 2 months, hearing nothing from them, I decided to call them. They responded back saying we haven't gotten any estimate yet. So i asked, did you guys send in any email for follow up? They said they sent one and heard nothing back and left it at that. Not only after 6 weeks I DID NOT get my lens fix, i did not get ANY estimate or call from them. I waited 2 months to get an answer to see how much they can charge me and they can't even do that. Very very slow pace and poor service. If you are someone who needs to get their lens fixed and needs to get it fixed asap because you need your lens for jobs, DON'T GO HERE. GO TO SOMEWHERE ELSE.