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Freedom Lathrobe

3 years ago

First, I must say that many of these big managemen...

First, I must say that many of these big management companies just think they're the ones doing the tenants(renters) a favor. So they feel they ahve the right to treat people anyhow. Truth is, without tenants no rental management will succeed or even exist if no one rented from them! The following people at Glen Brae apartments, Ruby (manager) Yarisa and Luz (leasing staff) are by far some of the most rude, inconsiderate, unprofessional individuals I have ever dealt with. They seem to either hate their jobs or hate certain people whom they rather not deal with yet their jobs requires interpesonal skills like talking to other diverse humans.. I regret ever moving here when I realize how rude and professional these people are. I don't care to complain about the huge amount of stray homeless cats that roam the complex; the frequent water shutoffs without notice; and They laundry machines that never work and are always broken and never dry your clothes properly after 1 hour of running. My main complaint is the staff because they are The ones I have to deal with. Apparently I was served papers for court over a $300 arrears of which I never received the letter. At my surprise they made a decision to come and change the locks on my door as told to me by Luz who kept repeating herself like an annoying bird that it's because I didn't meet my promise to paypay agreement. So now it's either I pull some magic money out of my rear end or get forcefully removed from my home and lose my personal items because all three of these bozos are incompentent. In fact Yarisa had the nerve to disclose my personal matter with a third party whom I sent to just pay my rent and she went on to tell that person that I owed them money and how much. If thats not a legal violation then I don't know..If I had the means, I would have long been moved out of this place. I am so infuriated and in shock of what is happening to me.

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