The customer service is subpar at best. I visited ...

The customer service is subpar at best. I visited at the opening hour and there was already a line inside. The staff did not manage the line at all and the bakery is very small. Definitely a tourist destination and with that reputation you would think the customer service would be exceptional. It is not. With only two registers it took nearly 20 minutes for me to get one cupcake. When I ordered a key lime cupcake (3.50 per cupcake and .50 for a cupcake box otherwise they just give it to you on a napkin) it was really dry and not very flavorful (although the icing was delicious). I would say don t believe the hype and try some other great bakeries in the area.