Javier Cime

Review of Tim Dahle Nissan

My sister wen to buy a car from this dealership, s...

My sister wen to buy a car from this dealership, she is a first time car buyer and decided to go to Tim Dahle. They sold her a 2014 Nissan Rouge for 24k with a payment of $430 for a used car, When I checked the KBB value the car is only worth buying for 12k - 14k, They advertised the car price for 18,500 and added a 3k Service Contract Fee and they told her that she needed the service contract fee in order to get the car loan approved. They let my sister take the car and 2 weeks later she receives a letter stating that they couldn't finance the car and that she would need to return the car back to the dealership. When she returned to the dealership they told her that they would submit the application to capital one but her payment would be $500 a month and the service contract would need to be increased by $800 in total the service contract fee would be $3,800. They told her the increase was needed in order to get the car loan approved. The manager Ben that was helping us out blamed it on the sales person for giving my sister a car that she clearly couldn't qualify for and then he blamed my sister for signing the paper. No one cares about their customer at that dealership and they would blame each other just to get out of having to deal with the issue. I will never again do business with them and I will make sure to let everyone know how shady and unprofessional that dealership really is. If I could give them zero stars I would.