Good morning all,

Good morning all,
VO 35,000 kms bought this summer with a 1-year warranty + 4-year extension which people praise me in concession. Opteven sends me a nice email where, I quote = Your car is effectively protected, your budget is preserved and your mobility is guaranteed! ... let's be clear, if we fall into the box of the said guarantee. Effectively protected on a leaky gearbox on a 35,000 km vehicle = this is not covered, end of non-receipt indicates the concession to me, direct refusal of opteven! Not even a small effort of participation, without asking for the moon and 100% support. So like any insurance, everything is well insured, except what happens to us. I will not be taken back, new customer experience at 0.