Entertainment Earth used to be extremely helpful, ...

Entertainment Earth used to be extremely helpful, but their customer service has gone downhill drastically in recent months. I already had one order that was messed up. And now I ve been trying to contact them for days regarding an urgent cancellation, but I haven t heard from anyone. I ve left multiple voicemails and emails, and at this point I m not sure how else to get in touch with anyone. This is very unprofessional, and if this order doesn t get cancelled in time, I have no doubt that they will blame me for this. They don t seem to want to help their customers anymore, which is sad considering that they used to be the best around.