Leo McCloskey

Review of BMW of San Rafael

I buy my cars here. Since 2010/2011. There has be...

I buy my cars here. Since 2010/2011. There has been change, and how? My sense is there is an under management of customer servive related to my needs. I did just buy another car. So I haven't stopped, but I want better service.

I rate on a 5-point scale:

Telephone: 2
Host: 2
Service: 4/5
Parts: 3
Sales: 4
Customer Service: 2

Summing up: 2