Terrible all around. Their customer service is abs...

Terrible all around. Their customer service is absolutely awful. I called them to confirm and let them know I d be paying in cash, they hung up twice before placing me on hold for 30 minutes. We arrived to the hotel when they informed us they had downgraded our room because we were paying in cash. We get to the room and it smelled awful. We informed the front desk of the smell and they offered to have someone spray the room. The soap and shampoo dispensers in the room were empty. The bathroom doors are broken and does not close.

This hotel is all around awful. I do not recommend this hotel to anyone.