If i could give less than one star I would. I work...

If i could give less than one star I would. I work for the Property Management department in an Estate agents and manage many properties within one development. Three of these properties have issues with leaks and one of these leaks has been ongoing since February last year with no resolution in the near future. This property has been empty and since November 2018 and the landlord is not able to re-let the property so is currently losing money on a daily basis because of the negligence of LRM. I regularly call for updates and get told the same thing "we will look into it and get back to you." This never happens and I end up having to continue to chase. Would not recommend this company to my worst enemy.