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Robin Gregorius

3 years ago

HORRIBLE customer relations.... my husband & I ha...

HORRIBLE customer relations.... my husband & I have spent around $50 - $ 60,000 over the past number of years.... many business purchases.... !!! the book keeper for my new business missed setting up payments & dinged 4 hits on my credit..... after TYPING A LETTER, explaining what happened & asking for any possible type of credit reprieve I was denied
And my score took a major hit. She then set up a long series of auto drafts & it was never late again... Now, many months later & the debt is nearing payoff, she did not set up auto draft & I have a 30 day late report once again.... once again, unlike other companies I do business with, Kubota has not rewarded a long time client family name with a goodwill gesture. Moral of this story? Fire your book keeper for such a punishing oversight & pick a better company to do business with !!!
I will NEVER purchase from this company again.

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