Staff are incredibly friendly and caring. We have ...

Staff are incredibly friendly and caring. We have never received such good hospitality in a long time. We arrived slightly early, and instead of waiting for our room to get ready, they upgraded us to a suite instead. We reported some food allergies and the waiter ensured the chef custom made our orders based on our allergies and we were very impressed with attention to detail. We have been to Fairmont in Victoria (Canada) as well and loved our experience there too! Fairmont is our #1 brand for stays and looking forward to our next stay :)