I returned from vacation and the temperature in my...

I returned from vacation and the temperature in my home was 89. I called and got a 'floating' appointment. I didn't want to wait for a scheduled appointment, but they were able to get me in the next day but couldn't give me an exact time. Jeremey R. was the service technician. He found the problem quickly and gave me several options along with explanations that I could understand. He fixed the problem promptly. He was extremely courteous. I couldn't have asked for a better experience.