Burcu Bayirli

Review of The Meritage Resort and Spa, N...

Nice looking resort with very poor service. Some o...

Nice looking resort with very poor service. Some of the staff are nice but the management is terrible. Very unhelpful concierge, such as not even knowing where lunch is served at the hotel. When I inquired about spas, I was told to go online and find out myself. The last straw was that they lost my dry cleaning and they are still looking for it. Finally, definitely not the place to go if you have kids. I do not think I have ever stayed at a resort so unwelcoming to kids....