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Kat Omana

3 years ago

Their queue system in Intellicare Medical System n...

Their queue system in Intellicare Medical System needs to improve A LOT. When I got in they were calling for A110, my number was A111. They called my number after 45 minutes, having called first more than 10 people that came after me. I asked the ladies nicely twice and was just told to wait and sit down. Very inefficient system, and staff was not helpful. 2 of them were playing mobile games or texting or what not while only 2 worked . The other after playing mobile games went to a doctor's room to eat.

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