J Flood

Review of Mandarin Oriental Hotel Group ...

This was a family weekend with kids and toddlers. ...

This was a family weekend with kids and toddlers. We originally thought about spending the weekend at the Mandarin Oriental Hotel. Glad, we did not.

Muze restaurant experience was terrible. Slow service and food came out almost cold. Noodles soggy due to waiting too long before serving.

Long wait...food came almost cold. If this happens to you, complain little, and they will give free food, so hope that helps. The free food saved this review from being one-star.

Also, we tried their concierge service, almost no help and "busy" on the phone.

We do not recommend Mandarin Oriental or their Muze restaurant. Recommend highly that you run FAST away and look for another restaurant/hotel.