Terrible experience! We bought tickets for the 02...

Terrible experience! We bought tickets for the 02-27-16 Billy Joel tribute. Doors were supposed to open at 7:00. We got there about 6:15, went next door for a drink, then returned at 6:50 or so. By that time, another couple was waiting to get in. 7:00 came and went, and no activity inside at all. Finally, one gentleman who had driven from Byron went to the Rookery to try to get some information. Come to find out, the show had been cancelled/postponed with NO NOTIFICATION AT ALL! No person there to let us know, heck, not even a SIMPLE SIGN ON THE DOOR. They just left us hanging. This place needs to get its act together. We've been to several shows in the past and things were pretty good, but if this is how they do business now, I want no part of it.