We love the product and we would use it forever, b...

We love the product and we would use it forever, but horrible company, specially in its response to Covid-19 lockdowns. We understand the obligation in a contract, we are not asking to break it, we are simply asking you to pause it until businesses reopen. We are in contracts with a lot of other vendors, all of them have been fair and sympathetic in understanding the situation / their clients, ScentAir however wants us to pay to aromatize an empty space! Offered us a meaningless 20% break for just 1 month in May, thanks but no thanks, please be reasonable and let your clients defer their contracts! The hard-hit hospitality industry is the majority of your client-base, and judging from the other reviews, you guys just want to shove the contract in our faces to gouge money, instead of understanding your clients. Sad!

Edited to include customer# 1319283