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Ellen Van Horn

4 years ago

Mike came out a year ago to give me an estimate fo...

Mike came out a year ago to give me an estimate for a new roof. It was very easy to set to the appointment. When the quote came it was very detailed in comparison to other quotes I received in terms of what materials would be used. The amount of the estimate was very much in line with the other providers so I felt it was fair.

I sent mike an email asking some questions about the materials. I know nothing about roofing and my dad has given me some pointers. Mike answered the questions promptly and thoroughly and was happy to do so - you could tell he was enthusiastic about his profession with his knowledge.

We were thrilled that once we committed, the project would start the following week. Paying was extremely easy. When the trash bin and materials were delivered they were sure to ask where to place them so as to not damage the grass.

The men who were on site were courteous and it was nice to see mike stop out on occasion to monitor the progress.

I spoke with Kimberley a few times too - and thought she provided excellent customer service. She assured me that something was part of roof replacement but would send the team back out to confirm it was done - that was above and beyond.

Replacing a roof is a necessity when a house gets to be a certain age and Phil DiBello roofing made it easy. Thank you!

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