Called main store 800# that distributes and the re...

Called main store 800# that distributes and the rep spent a lot of time on phone with me about crossbars, which they were out of, so I would be buying elsewhere. This saved me money because a local store quote for crossbars was high. Ended up ordering Malone Airflow2 for $170 online from another vendor. Went to local store and was able to buy everything else for first time kayak owners, with helpful staff who showed us how to load and tie down the kayak. We had just purchased another kayak, but they wouldn't even show us how to strap it down. Returned it and bought the kayak from ACK. It was the kayak we really wanted, and due to supply chain issues, had been unavailable. Knowledgeable staff willing to help.