Dalton England Review of Red Garter Hotel & Casino
It won't let me give them 0 stars, but if I could,...
It won't let me give them 0 stars, but if I could, I would! I made a gmail, just to let everyone know how much I hated my experience! When I first got there I had no towels in my room, and it was about 85 degrees in there. So I called the front desk and the way they answered, "YES??".. Um is this the front desk? "Yes, what do you want" so I told them I had no towels, the A/C wasn't working and my room had crumbs all over. All they said was.."OK" and hung up. I went down and was reassured I would get the A/C taken care of and some towels. So we left and came back at about midnight to NO towels and a room that was still 85 degrees! I called down and they told me they couldn't help me. I didn't get an ounce of sleep and actually ended up propping the door to the hall way open to try and get a breeze. I would've been better off in my car! And to top it all off, the next day at checkout (with no shower and super sweaty) I complained to the manager and all she said was "I can give you $10 off".. I was furious, and from the 20 minutes I stood there waiting for a manager, it sounds like I wasn't the only one with that experience. I will never go to that place again! What I recommend if all the rooms at the other hotels are sold out; sleep in your car!
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