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We found a vehicle we were interested in online an...

We found a vehicle we were interested in online and asked if it was available. We received a quick response and we responded later with a few questions after closing time, but Bonnie promptly responded the next morning. We weren't able to make it out from Riverside for a couple of days but Bonnie offered to let us know if it happened to sell before then.

We got there and Bonnie was busy inside, but Paul helped us out. He was a very nice family guy who was considerate of all of our questions and was full of knowledge to answer every single one. We were able to get a good test drive to see how the car handled and I was able to test every button/switch/handle/lever to know that everything was in working order. Paul was patient as we looked the car over with a fine tooth comb. We did throw a couple of questions at him he had to check on, but got us the answers almost immediately. We sat down to start the paperwork and Paul continued to help us and work with finance. Even while Gene was getting the sale and finance paperwork together, Paul was continuing conversation and answering other questions we had. Reminded me of the friendly neighbor next door. Plus, it helped pass the time while everything paperwork wise was taken care of. (I don't think I've signed so much paperwork before. LOL)

I love that they have been family owned and operated since 1930. This was a great buy/investment and McCoy & Mills staff really made us feel like VIPs on a red carpet. Even though they are not super close to us, we will check with them first when we are looking to buy another car in the future.

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