I was on vacation in Glenville NC and my right rea...

I was on vacation in Glenville NC and my right rear brake caliber malfunctioned. I called Bobbie in the service department on Friday of Memorial Day weekend and explained my problem and asked if she could work me in? She told me to bring it in and she would try. That afternoon she called and said she did not have the factory part in stock, but could use a quality aftermarket one and have it ready that afternoon. I said I would rather have a factory part and could wait if needed. She had a price and said she would try to get the part the next day. Saturday morning she called at around 10:30 AM said my truck was ready to go. What a great experience with a dealership service department. Thank you Bobbie, if I'm ever in the area again and need help with my Ford? I know who to call.