Ben Phillips

Review of Pinnacle Roofing

From start to finish, Pinnacle roofing was easy to...

From start to finish, Pinnacle roofing was easy to work with, professional, and respectful to us and our property.

Alex was our initial contact. He showed up on-time and with a complete packet of literature containing insurance information, options for shingle types + samples, moisture barrier and ice shield samples, attic venting (none pre-existing) information, replacement bathroom exhaust vent options, extended warranty info, and more.

He inspected our old roof thoroughly while taking notes and detailed photographs. He then took the time to go into our attic to examine the condition of our roof sheathing as well as the insulation to ensure proper attic ventilation could be achieved without additional work needed.

When everything was done he made some recommendations, sent us the images he took, took notes on options we wanted (or didn't) and had a quote back to us the same day.

We went back and forth over the phone on a few details but agreed. Alex said they'd call to setup the install when weather/temperature permitted... and they did. First week of warm weather for the year and we had our install date locked in.

Dominick, the project manager, and his crew of half a dozen + guys, showed up (again, on time) and began the work. They carefully placed tarps to protect the lawn, netting to keep debris away from the house and landscaping, plywood to protect our stairs, and had the old roof shingles off in what felt like an hour.

Dominick checked-in throughout the day to make sure we were happy with the work being done, to update us if they found a piece of sheathing that had to be replaced, and to keep us informed on the progress overall.

At 7:15am the job started. By 3:45pm the same day they were cleaning up the property.

Dominick and the roofers walked the yard and picked up all the debris they could find. They then 'raked' the lawn with magnetic lawn sweeper to triple check there were no nails left behind. It's been a few days since the install and we haven't found a single nail or piece of debris from when they were here.

Several neighbors have commented about how great it looks. One got Dominick's business card after watching the work get done throughout the day. Another took a photo of the lawn sign in front. So I expect to see these guys back in this neighborhood soon.

All-in-all we couldn't be happier. Fair price, top quality work, and very respectful group of people.