Total incompetence! Disrespectful on the phone, I ...

Total incompetence! Disrespectful on the phone, I sent them a quote twice I never got back, and when I called insisting, the lady on the phone found my email that was 3 months old and told me ok thin ah my colleague will process your request in the day, no apologies no explanations nada! To flee they do not even deserve 1 star