The worst of the worst ... of the worst. Tracking ...

The worst of the worst ... of the worst. Tracking always wrong, they ALWAYS deliver in advance / delay without EVER giving notice or do not deliver at all blaming the absence of the recipient (I live in a complex of terraced houses, my reference address is that of my retired parents, literally the same intercom push-button panel, literally the door 2 meters next. Magically I am NEVER at home according to SDA). Want to talk about support? On the phone there is little insulting you, by email they NEVER answer. On the site it says "within three hours", yes but it does not specify which YEAR!