A very high-class dealer in a trafficky, out-of-th...

A very high-class dealer in a trafficky, out-of-the-way part of town. And by "class" I mean the care and quality made routine by the people that work here on all levels -- service, sales, financial, and the return-of-lease agent, Stephanie, who was quite pleasant to deal with and made the return very simple. I leased a 328i in 2014, returned in 2017, and everyone I dealt with in those 3 short years was both respectful and knowledgeable. I did not end up leasing my next car here, mainly because I wanted to try another brand, but I'm missing BMW already, and the people here are more laid back and less "macho" than most dealers I've visited. They do seem to be trying to make the customer experience like this one at a nice all-inclusive luxury hotel -- pleasant and hassle-free. From the on-time service pick-ups at my condo to the low-key and helpful staff, this place is the first one I'll visit if I'm the BMW market in SoCal in future.