Maria Nore

Review of Wheel Fever Projects

Plymouth Life Centre is a place where nobody respe...

Plymouth Life Centre is a place where nobody respects your time.

It's been a second time when group exercise class has been cancelled and nobody warned me about that!!! I will repeat, twice there was a cancellation, twice nobody thought about telling me, twice I came for nothing. I really don't understand why nobody could send me at least one SMS or email about the cancellation?? Is it a very difficult thing to do?

If I am already writing this negative review I have to mention everything else what was upsetting me.

Once your employee phoned me early in the morning when I was sleeping. I was waiting for the call,so I picked it up. I couldn't understand what he was saying, because I was still half asleep. He just hung the phone. Without even trying to repeat what he was saying. I think it's very rude, especially when you interrupt someone's sleep.

Other time when I just started going to the Life Centre one of your workers told me the wrong classroom. It's the class with not a lot of people coming. I waited. After 15 min I went to check what is going on and found out that the class is already happening only in completely different place. I was already 20 mins late, so I went home.

And your floors are always filthy and disgusting! There was a sticky stain on the floor which nobody cleaned for at least 2-3 weeks!!! Every time I am doing yoga I need to blow away someone's hair, they are like tumbleweed moving around the room.

I am going to the Life Centre for 10 months already, more than three times per week, sometimes even every day. So that you know that I am not an accidental grumpy visitor.
Fortunately, despite all of this, I don't have any complaints towards the trainers. They are the only reason why I am still going to this place