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Freda Payne Review of Hennessy Ford Stores
If I could give zero stars I would. From the top t...
If I could give zero stars I would. From the top to the bottom the customer service was horrible. I drove up and had to stand there forever before anyone acknowledged me. Once someone did look up it felt like tag you re it. I was sent there by classic collision to fix my liftgate. Hennessy Ford had my truck for 16 days for a problem as simple as taking off bumper and replacing it... that took 16 days!!! I called there several times and my advisor Cory and the service manager Jonathan weren t very responsive to my repeated calls. When I finally did get my truck back there were several dents in my liftgate. Jonathan did eventually get those taken care of. I will definitely not ever go back there for any type of service.
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