Adam Cho

Review of Fiat & Alfa Romeo of Maple Sha...

Don't be fooled by the high average rating - the m...

Don't be fooled by the high average rating - the most recent reviews have all been terrible, and for good reason. These guys really didn't want to sell me a car and it showed in their sales tactics. As I reached the entrance, I was ambushed by a salesman, Miguel, who must have been watching me the entire way to the door. Funny thing is, I had an appointment and had been told that I was expected. But my supposed salesman Felix wasn't even at work that day and the sales manager, John, had no idea who I was. Not a great first impression.

From then on, I was treated like a tire-kicker, with awkward, bored salesmen playing on their phones around me as I gave my information to them (again), but at least they let me test-drive a couple cars. The next part was laughably bad: they tried to have me sign a hand-written piece of paper saying that "if they got to the price I wanted, I would leave in a vehicle today." Seriously? Even though I came with printouts, competing offers, my own financing and extensive research behind the vehicle I wanted, they still didn't think I was a serious buyer? To top it all off, Miguel would leave to "talk things over" with his manager, but just be chatting or playing on his phone not 10 feet behind me. Thanks for the bottle of water, though!

It finally reached a breaking point when they refused to give me prices after I asked several times. Another gentleman even laughed out loud when I said I was hungry and wanted to go for dinner - the most unprofessional thing I have ever experienced. I left my contact information (for the third time) with them and booked it out of there, not really expecting to hear back. They certainly did not disappoint.

Do yourself a favor and stay out of this dealership. They may have pretty and exotic Italian cars, but they really, really, really don't want to sell them to anybody. I'll gladly take my business elsewhere.