Sam Kowalewski - Dream Vacations

Review of KC's Home Healthcare

Very poor. I'm having to write up a complaint wit...

Very poor. I'm having to write up a complaint with the Quality team through the insurance agency then take it higher. The company is understaffed, when RN's come out to do home care for patient they are very messy. Also they cannot follow Banner Dr's orders for wound care. They schedule on the day of to see a pt. rather than scheduling in advance knowing they have to come 3 times a week. Lori the admin person needs more training on pt. care and needs of pt. Jill the supervisor is not to informed on how pt care is. Complaint is in the works and Banner is backing me up and Text messages are proof with KC's RN that scheduling is done on the day of, very wrong.