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One day before i went to this place, i went to ano...

One day before i went to this place, i went to another dealer and all the negotiation is not good and a lot of things like being covered and unprofessional. Then i researched the internet and found this dealership with very high rating on the google. So i want to take a look.

This Dealer have a different standard of service than other dealers that i have been before. I can feel start from the start until the end of the process. Our sales Luis took care of us with courtesy, friendly and honest attitude. He explained all the feature of the car from A to Z while doing test drive. He negotiated the price with friendly way so we felt comfortable during the process, helping process the car insurance.

Final process with Finance department also went smooth and good. Lily is a great and smart woman, help and explain everything from A to Z for the option. Even we did not take any additional option due to our budget, we did not feel any pressure or nothing.

Overall got our civic 2013 with good price, great deal of APR and excellence standard of service. Looks like their "Delivering Customer Happiness" slogan is successfully implemented in their service process.

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