Carter Lewis

Review of Vernon Heating & Air Condition...

Michael Prater from Vernon Heating arrived near th...

Michael Prater from Vernon Heating arrived near the start of the appointment window today to fix up my oil furnace. He had been here last month for routine maintenance and spotted a problem: the settings were wrong, causing the oil to burn incompletely, causing smoke that turned into a lot of soot. He said my flue was probably coated with soot, causing a fire hazard, and recommended I have a chimney sweep clean the furnace chimney before he proceeded with his furnace cleanup, which I did. There was a LOT of soot! Today, he labored diligently for 3 hours giving my furnace a deep cleaning, adjusting everything, and installing clean filters. The result is dramatic! Not only does the furnace look brand new, but it is clearly breathing much more air and burning cleanly! I believe Michael s professionalism may very well have saved me from a tragedy! I will be sticking with Vernon and asking for Mike

Jeremy was recently out to vacuum my air ducts. He arrived on time, explained the process thoroughly and was very professional and courteous. He took meticulous care to keep my home clean and always used shoe coverings when inside. Everything went as he explained, and I am happy with the result.