My stay here away the Hilton Short Hills in NJ has...

My stay here away the Hilton Short Hills in NJ has been nothing short of inconvenient, unprofessional, humiliating, and almost humorous in how unreal it is. I had made reservations for a wedding I was a part of a month ago. I drove 4 hours in traffic only to find out that the hotel was completely booked and had no room for me. I had to wait 25 minutes for a room to somehow become available, and once it was I was instructed to go pick up my luggage and wedding gift from concierge. I walked the 5 steps from the front desk and spoke to the woman, noting my luggage cart behind her. She asked for my name, then asked for the name of the bridal party before handing me my wedding gift basket. I then asked if I could get my luggage. She asked for my ticket, something I did not receive from the gentleman that helped me get my several pieces of luggage from the car. He had taken the cart in for me as I went to park my car because I explained that the front desk said it would take some time to find a room for me, and he told me he would leave it in the lobby for me. At no point did he mention I needed any kind of ticket to be able to pick it up. She then proceeded to tell me that I had to prove the luggage was mine by opening every single bag (I had 7 bags) and tell her what was in it before opening it. She made me do this right there at her desk where a queue was forming. It was humiliating to expose my personal belongings and feminine products in the lobby of the hotel. Another gentleman that assisted with luggage came over and she asked him if the luggage was ours. Now, this gentleman had never interacted with us before. And he told her yes, it was ours. And that was sufficient for her. I was floored. She just accepted his word no problem because he worked there but not me, obviously the owner as I knew what was in every bag. At this point I was just embarrassed and tired and wanted to get to my room. The same gentleman escorted us to our room, I unlocked the door, and low and behold, it was already occupied! Another person's backpack, luggage and clothes were in the room. I was half expecting someone to walk out of the bathroom. What would have happened if the person was in there? We were asked to step out into the hallway for several minutes while the gentleman was inside the room (presumably talking to the front desk to figure out what to do with us). We finally get escorted to another room and all seems fine. I ask the gentleman how this happened and he said the hotel doesn't know when a room is empty or not (is that not the job of a hotel? To know when and what rooms have people in them? Seriously?) and when I asked how to ensure my room was never accidentally given to someone else, he just shrugged and smiled. Oh, that's reassuring. The thought of someone else accidentally being given access to my room (outside of housekeeping), with all of my belongings in there, is beyond unsettling. I would bet money they never mentioned this to the person whose room was given to us for those brief 5 minutes. I don't believe anyone ever asked him if he was ready to leave. The night goes on and I go to take a shower. There is hair (head and pubic) in the shower/bath. Seeing as I have yet to actually shower there is no way it could be mine. Gross. I call the front desk and have them send up housekeeping to clean my bathroom, but now I'm concerned that nothing in my room is actually clean. And at this point it is close to midnight and I just want to sleep. But I am so frustrated at the complete mess this hotel has been and how things have been so incompetently handled. I thought this was supposed to be a Hilton, a high class establishment. I would expect this behavior from a random motel on the side of an empty road, but for the money I am paying to be here I am extremely dissatisfied, disappointed, and I would never recommend a Hilton to anyone.