PLEASE DON T BOOK. Please do yourself a favour and...

PLEASE DON T BOOK. Please do yourself a favour and book with a reputable flight agent or the airline directly. These people would say your estimated wait time is 15 minutes and not pick up for 5 hours. Worst customer service I ve experienced in my life. No matter how urgent your case is, or if you wanna make immediate changes or cancellations, forget about getting through to their unprofessional agents. And not to speak about the unnecessary fees that they charge. Please don t book.